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	<title>Squareoak Search &#38; Social Media Blog - Brendan Picha &#187; Telecom</title>
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		<title>Sun Rocket: Was it the O-rings?</title>
		<link>http://www.squareoak.com/blog/sun-rocket-was-it-the-o-rings/</link>
		<comments>http://www.squareoak.com/blog/sun-rocket-was-it-the-o-rings/#comments</comments>
		<pubDate>Tue, 17 Jul 2007 02:36:56 +0000</pubDate>
		<dc:creator>Brendan Picha</dc:creator>
				<category><![CDATA[Telecom]]></category>

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		<description><![CDATA[Sun Rocket, the much loved VoIP service has closed it&#8217;s doors. I first caught wind of this happening from GigaOM on the 12th. Customers wanting the service were being turned down via the non-working customer service hot line. Then on the 13th, again GigaOM found out that massive, unforeseen layoffs had happened, including the release [...]]]></description>
			<content:encoded><![CDATA[<p>Sun Rocket, the much loved VoIP service has closed it&#8217;s doors. I first caught wind of this happening from <a href="http://gigaom.com/2007/07/12/sunrocket-new-customers-not-required/" title="SunRocket: New Customers Not Required" target="_blank">GigaOM</a> on the 12th. Customers wanting the service were being turned down via the non-working customer service hot line. Then on the 13th, again <a href="http://gigaom.com/2007/07/13/the-sunrocket-is-down-for-the-count/" title="The SunRocket Is Down For The Count" target="_blank">GigaOM</a> found out that massive, unforeseen layoffs had happened, including the release of 25 senior managers. Then today it seemed to be less speculative, sites (GigaOM, <a href="http://www.webware.com/8301-1_109-9745629-2.html?part=rss&amp;tag=feed&amp;subj=Webware" title="Sun Rocket Closes its Doors" target="_blank">Webware</a>, <a href="http://www.techmeme.com/070714/p19#a070714p19" title="Sun Rocket is Down for the Count" target="_blank">Techmeme</a>, <a href="http://www.dslreports.com/shownews/Is-This-DDay-For-SunRocket-85701" title="D-Day for Sun Rocket">DSLreports</a>) are reporting that Sun Rocket has officially malfunctioned and there is no turning back.</p>
<p>Sun Rocket provided a great service but apparently, due to <a href="http://thecrustysysarch.blogspot.com/2007/07/sunrocket-turns-scud-missile.html" title="Former Sun Rocket Employee Jaydub" target="_blank">dot.com vs telecom politics</a>, the system went awry.</p>
<p>With the fall of Sun Rocket, many customers are wondering who to go to. I&#8217;ve been hearing a lot about <a href="http://www.viatalk.com/" title="VoIP" target="_blank">ViaTalk</a>. I don&#8217;t know much about these guys but I&#8217;m going to learn more. They seem pretty comparable to Sun Rocket. Hopefully without the volatility.</p>
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